Kubit AI Assistant

Kubit AI Assistant is a smart and responsive chatbot designed to guide users throughout the entire journey of using Kubit’s cloud platform—from signing up and purchasing services to configuring advanced settings. Powered by cutting-edge AI technologies, machine learning, and natural language processing (NLP), this tool offers a seamless, fast, and intuitive interaction with various infrastructure services on the Kubit Cloud.

Goals and Benefits

The assistant is built with the primary goal of simplifying and accelerating user interactions with the platform. Its key benefits include:

Instant real-time responses to both technical and general questions about Kubit's services
Support for both Persian and English languages
Automated and intelligent execution of user requests related to each service
Step-by-step guidance for configuration and service deployment
Partial replacement for human support in initial inquiries
Integration with internal documentation for verified and accurate responses

Underlying Technologies

Kubit AI Assistant utilizes a combination of advanced technologies to deliver accurate and helpful responses:

Technology	Description
NLP	Natural Language Processing to understand user intent
LLM	Large Language Models for generating human-like responses
RAG	Retrieval-Augmented Generation for grounding responses in real documentation
Sentiment Analysis	Detecting user sentiment for improved interaction experience

How to Use the Assistant

From the User Panel

Log in to https://panel.kubit.cloud
Click the chatbot icon at the top bar
Type your question in Persian or English
Receive a personalized response within seconds

Via API (Coming Soon)

A REST API interface will soon be available for integrating the assistant into your own systems and tools.

Real Use Case Examples

Topic	Sample Question	Sample Response
VM Deployment	"How do I create a VM in Kubit?"	Step-by-step guide with a link to the `vm-setup` documentation
Resource Monitoring	"How much CPU is my server using?"	Direct reference to the monitoring dashboard
Technical Concepts	"What exactly is Cloud-init?"	Full explanation with official references
Billing	"Where can I find my invoice?"	Navigation steps to retrieve invoices from the user panel
Security	"Is my SSH access secure?"	Recommended security settings for SSH key usage

Privacy and Security

At Kubit, we are committed to protecting user privacy:

No personal data is stored permanently
Inputs are held temporarily in memory for processing only
Conversations are encrypted and not accessible to other users
You can clear your chat history at any time using the “Clear Chat” option

Feedback and Future Development

The service is currently in Beta, and we are continuously improving it. If you encounter any issues or have suggestions:

Use the “Submit Feedback” option at the bottom of the chat window
Or email us at hi@kubit.cloud

Roadmap

Integration with monitoring dashboards for personalized insights
CLI command support for DevOps use cases
Public API for external integration
Specialized response models for Admins and advanced users